Return and Shipping Policy

At Dogily, each pet sofa is made with love, crafted specially for your furry companion. Here's everything you need to know about our shipping process.

Order Timeline

Once your order is confirmed and approved, please allow an estimated 15 days for:

• Manufacturing
• Quality check
• Packaging
• Delivery to your doorstep

Shipping Time

We currently ship across India. Delivery is included in the 15-day ETA.

For international orders, delivery timelines may vary. Please contact us before placing an order outside India.

Delivery Partners

We work with trusted courier services to ensure your Dogily sofa reaches you safely. Tracking details will be shared via email or WhatsApp once your order is shipped.

No Returns – Made to Order

Because every Dogily sofa is made to order, we do not accept returns or exchanges.

Please carefully review your size, style, and customizations before placing your order. We're always here to help with sizing or material questions in advance.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and order information. We’ll make it right.